Magento

Hello {{var billing.getName()}},
Thank you for your order from {{var order.getStoreGroupName()}}. If you have any questions about your order please contact us at dummyemail@magentocommerce.com or call us at (555) 555-0123 Monday - Friday, 8am - 5pm PST.

Your Credit Memo #{{var creditmemo.increment_id}} for Order #{{var order.increment_id}}

Billing Information: Payment Method:
{{var order.billing_address.format('html')}}   {{var payment_html}}

{{depend order.getIsNotVirtual()}}
Shipping Information: Shipping Method:
{{var order.shipping_address.format('html')}}     {{var order.shipping_description}}  

{{/depend}} {{layout handle="sales_email_order_creditmemo_items" creditmemo=$creditmemo order=$order}}

{{var comment}}

Thank you again,
{{var order.getStoreGroupName()}}